Reference

super333 Legal Terms and Your Account Rights

super333 operates under a defined legal framework that governs your account, your data and every transaction you make through DANA, OVO, GoPay or QRIS.

Terms of ServicePrivacy PolicyCookie PolicyData Retention RulesQRIS & DANA Transaction Terms
super333 super333 Legal Terms and Your Account Rights
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about our terms, need to submit a data request or want to flag a policy concern, we have three direct contact paths. Each route is staffed and monitored; we aim to acknowledge legal queries within 24 hours and resolve data requests within the timeframe your local law requires.

Team online

Live Chat

Reach our account and legal support team via live chat on super333, available daily. Use this path for urgent account-access or payment-dispute questions tied to our terms.

Email Support

Send formal legal queries, data-access requests or account-closure notices to our support email. We log every request with a ticket number for your records.

Help Centre

Our Help Centre holds the full text of current terms, the privacy policy and the cookie policy. Check there first for the latest version before submitting a query.

HOW WE HANDLE YOUR DATA

Data Handling, Cookies and Account Security at super333

We apply consistent data-protection practices across every account on super333, from phone verification through transaction history.

Data Collection

We collect only what is needed to operate your account: phone number, verified identity detail and transaction records via DANA…

Cookie Policy

Our site uses functional and analytics cookies. You can review the full cookie list and adjust non-essential preferences via the…

Account Security

Phone verification is required before account access is granted. Session tokens expire after inactivity, and login attempts from unrecognised devices…

Data Retention

Transaction and account data is retained for the period required by applicable law in Indonesia.

Who to Contact

For data-subject requests — access, correction or erasure — contact our support team by email with your account phone number…

Requesting Changes

To update personal details tied to your account or correct a transaction record, start a live-chat session or email support.

Frequently Asked Legal Questions About super333

These are the questions we hear most often about our terms, privacy practices and account rights. If something is not covered here, use live chat or email support to get a direct answer.

The current Terms of Service are published in our Help Centre and linked in the footer of every page on super333. We update the version date each time the text changes, so you always know which version applies to your account.

Yes. Access to certain features and account functions depends on local law. Where local law permits, all features described on super333 are available. If local rules restrict access in your region, some functions may be limited or unavailable.

We record the transaction amount, timestamp, wallet or QRIS reference number and the outcome. We do not store your full DANA or QRIS credential; payment processors handle credential-level data under their own security standards.

Email our support team with your registered phone number and a description of your request — access, correction or erasure. We log it with a ticket number and respond within the timeframe required by applicable Indonesian law.

You can request account closure via email support. Once closed, we retain only the data we are legally required to keep; all other personal data is scheduled for deletion in line with our retention policy and local law.

We post a notice on the site and update the version date in the Help Centre. Continuing to use your account after the effective date of a change constitutes acceptance. If you object, you may close your account before the new terms take effect.

Disputes about the transaction outcome on super333 — such as a deposit not crediting — are handled by our support team. Disputes about the OVO or GoPay transfer itself fall under those providers' own terms; we can supply transaction reference data to assist your claim.